"Haptik, an artificial intelligence-based personal assistant service, has open sourced its proprietary Named Entity Recognition system that powers the chatbots behind Haptik Android and iOS apps at Chatbot Summit in Berlin.
Named Entity Recognition (NER) is a widely used technology component by any product that uses machine learning to understand the textual datasets it is built on.
While NER technology is a common feature in many social media, news apps, ad-tech, search engines and analytics platforms, it has been largely unexplored in the chatbots domain. Haptik has now given it a shot.
“Developer tools and open source technology play a key part in the evolution of any platform,“ said Aakrit Vaish, CEO of Haptik. “The Haptik Chatbot NER is our way of contributing to the growth of chatbot development and advancing the overall paradigm shift,“ Vaish said during his productUX keynote at the summit."
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from http://baltimoretech.org/news/haptik-opens-up-ai-assistant-technology-that-powers-its-chatbots/
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