Maryland couple provides home care services

After caring for elderly family members for years, local couple Jack and Pat Savage realized the importance of home care services throughout Maryland.

So in 2015, the Savage family opened ComForCare Home Care in Glen Burnie. The franchise provides help to in-need individuals at home, independent and assisted-living communities, hospitals, nursing homes, and more. The couple recently celebrated their two-year anniversary with the business.

Prior to ComForCare, Jack spent the majority of his career working in federal government contracting, while Pat practiced law in Anne Arundel County and the surrounding region. Together, plan to bring qualified home care and companionship services to families across the state.

Jack Savage sat down with MDBizNews to answer a few questions.

Q: How did you first discover ComForCare?
A: My wife Pat and I came across ComForCare Home Care in a “Biz for Sale” listing in the summer of 2014. We saw the value of this business after taking care of Pat’s elderly parents for several years and seeing what a difference outside caregivers and agencies, like ours, can make in the lives of our clients and families at an affordable price.

Q: The number of seniors in the U.S. is increasing quickly. How will this impact the home care industry?
A: In the next two decades, there will be more than 70 million people over the age of 65 in the United States. Nearly one out of four U.S households has a need for a caregiver – for a relative or to help a friend. This will lead to more patients in need of our services.

Q: How will this growth impact your business? Do you have plans to expand in Anne Arundel County or Maryland?
A: The growing number of older people represents a tremendous opportunity for companies, like ComForCare, that recognize it and position themselves to capture a large share of the business in this fast growing sector. As a matter of fact, we recently purchased the neighboring ComForCare territory covering all of Howard County, and small portions of Montgomery and Baltimore County. As we take on more patients we will need to hire more caregivers, which may lead to additional locations.

Q: What is one misconception people have about the home care industry?
A: A misconception is that we are only there once someone is sick and can no longer take care of themselves. Our services are available around the clock, 24 hours a day, seven days a week. Services include a wide range of non-medical activities ranging from bathing, showering and hygiene assistance, to cleaning, laundry, transportation and much more. We serve not only as caretakers, but as companions as well.

Q: What advice would you give to someone interested in owning a franchise?
A: We wish we knew more about the existing business infrastructure before we took it over. Get to know your franchisor, including some of the people you will be working with. Make sure you like them and that they genuinely like you. And finally, read the franchise agreement carefully along with your attorney to make sure you understand what you are getting into.

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